Shipping & Returns
SamplesWe post all samples out same day either by Royal Mail or by carrier (for large samples). Delivery of samples is estimated between 1 – 3 days.
Orders over £180.00 (including VAT) – Free Delivery.
Next day delivery £35.95 (including VAT) (if ordered before 12 Noon)
3 – 5 day delivery £30.00 (including VAT )
If order is received by 12.00 noon we will process it and dispatch it for next day delivery. Orders places after 12.00 noon will be processed on the same day but we cannot guarantee next day delivery.
Please note deliveries to Northern Scotland areas can take 3 – 5 days and will incur an additional £30.00 delivery surcharge on orders under £500.00
Saturday Deliveries or Timed Deliveries - Prices available on request depending on area and weight – please contact one of our sales advisors on 01204 570 807 (or use our contact form) who will be please to help.
Orders are delivered by various means, usually tail lift vehicle. Due to insurance and current health and safety regulations we are only able to off load good to the outside of the premises.
Place of delivery,for insurance purposes we are only allowed to deliver to the cardholders address. If this poses a problem please contact our sales advisors on 01204 570 807 (or use our contact form) who will be please to help and try and find a solution.